Privacy Policy

 

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling
process, ROB HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL collects the personal
information you give us such as your name, address, cell number and email address.
When you browse our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide www.robhendry.com with information that helps ROB
HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL learn about your browser and operating
system.
Email marketing (if applicable): With your permission, we may send you emails about our
online store, vendor network, products, services and upcoming events, seminars, workshops.

SECTION 2 – CONSENT
How do you get my consent?
When you provide ROB HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL via
www.robhendry.com and affiliated sites with personal information to complete a transaction, verify your credit card,
place an order, subscribe, place an enquiry, book a spot at an event, seminar, workshop or return a purchase, we imply
that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either
ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for ROB
HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL to contact you, for the continued
collection, use or disclosure of your information, at any time, by contacting us through our
Contact Us Page customersupport@robhendry.com

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you
violate our Terms of Service.

SECTION 4 – WOOCOMMERCE
Our store has been created using the WOOcommerce eCommerce platform. Your data is
stored within a WordPress database on a secure server behind a firewall.
PAYMENT:
If you choose the PayFast payment gateway to complete your purchase, then PayFast
stores your credit card data. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is deleted.
The PayFast payment gateway adhere to the standards set by PCI-DSS as managed by
the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard,
American Express.
PCI-DSS requirements help ensure the secure handling of credit card information by our
store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used will only collect and use the information and ROB
HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL disclose your information to the extent
necessary to allow them to perform the services they provide to ROB HENDRY &
ASSOCIATES t/a ROB HENDRY INTERNATIONAL
However, certain third-party service providers, such as payment gateways and other

payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
providers.
Once you leave our store’s website or are redirected to a third-party website or application,
you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS:
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry
best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
If you provide ROB HENDRY & ASSOCIATES t/a ROB HENDRY INTERNATIONAL with your credit card
information, the information is encrypted using secure socket layer technology (SSL) and
stored with a AES-256 encryption. Although no method of transmission over the Internet or
electronic storage is 100% secure, we follow all PCI-DSS requirements and implement
additional generally accepted industry standards.
COOKIES:
In order to manage your online membership registration, we are using
WIX Commerce. WIX Commerce sets a few cookies to save cart information and to
manage your sessions. Apart from WIX Commerce we are using Google Analytics, which is
used for website statistics. Google Analytics is also setting a few cookies that transfer
information, such as what browser you are using and what pages you visit. This helps us
optimise this website.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If
we make material changes to this policy, we will notify you here that it has been updated,
so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be
transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have
about you, register a complaint, or simply want more information contact 
customersupport@robhendry.com